We are one of Orange County's oldest Animal Hospitals serving the pet health care needs of the Costa Mesa/Newport Beach/Irvine and surrounding cities since 1947. We have 7 full-time doctors and are looking for a Receptionist to join our team. Receptionists report to the lead receptionist and hospital manager. Reception staff members are responsible for maintaining a positive, caring and friendly environment in reception with our clients and patients, addressing client concerns, scheduling appointments, fielding client phone calls, record keeping and keeping the reception area clean.
WORK CONDITIONS
- May be exposed to unpleasant odors, noises and animal feces
- May be exposed to bites, scratches and contagious diseases
- May be exposed to radiation from hospital equipment
- Must be able to work unaffected in an environment where dogs are barking
- Must be available to work evenings and weekends
- Must be available to work shifts ranging in length between 6:45am until 7:30pm
- Must be able to work shifts between 6 and 10 hours in length, depending on scheduling needs
- All hours are prescheduled
- MUST BE ABLE TO WORK SUNDAYS.
- Must be flexible and willing to help cover shifts when needed
- Must be willing to stay late in case of emergency cases that run past hospital hours
AGE REQUIREMENT
Minimum age requirement is 18 years old
EDUCATION AND LICENSURE REQUIREMENTS
High school diploma or equivalent
EXPERIENCE REQUIREMENTS
- Significant experience with basic office functions in a busy office environment
- Minimum 1 year of veterinary practice experience required
- Customer Service background required
- Veterinary knowledge required
PERSONAL REQUIREMENTS
- Must uphold our core values of: Integrity, Compassion, Self-Improvement, Reliability, Positivity and Team Spirit.
- Must enjoy working with animals and be able to deal with them even when they are stressed, ill or in pain
- Must be able to stay calm and efficient during a medical crisis
- Is well-spoken and approaches his/her job duties in a mature nature
- Is experienced in the teamwork approach and works well with all levels of hospital team members; avoids gossiping
- Has excellent client communication skills
- Must take constructive criticism well
- Must be flexible in attitude and work habits
- Must be able to quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms
- Must perform basic computer skills, type 30 words per minute
- Some computer knowledge required; comfortable with Word, keyboarding, and use of communication tools such as email and other communication programs
PHYSICAL REQUIREMENTS
- Must be able to lift and carry records, equipment, and animals weighing up to 40 lbs.
- Must be able to sit and stand for extended periods of time-Shifts vary from 5-9 hours
Fully Accredited by AAHA
We are a fully accredited member of the prestigious American Animal Hospital Association. Our commitment and dedication to upholding the high standards of AAHA is unwavering. Our facilities undergo voluntary evaluations every three years in order to maintain our accreditation.
We at Newport Harbor Animal Hospital understand the value of peace of mind and are eager to play an integral role in the health, well-being and development of your family's pets. Rest assured, from the moment you walk into our facility, our highly trained staff and accomplished group of veterinarians will treat you and your pet like their own.
Our Friendly Veterinary Staff
Our Veterinary staff is highly experienced and completely enthusiastic about practicing veterinary medicine. They constantly educate themselves to keep abreast of the most current and effective diagnostics and treatments available in veterinary medicine. Our doctors work together as a team and eagerly share their knowledge and expertise of their craft in order to ensure every patient receives the benefit of multiple opinions.
