Are there any “warning signs” that people should look for when dropping their cat off at other boarding facilities?

I hope you've done your research ahead of time and maybe even have gone and interviewed and toured that facility beforehand. But at drop-off, when you're interacting with the person that's going to be taking care of and checking in your pet, they should be knowledgeable of any facts ahead of time. You should tell them about any concerns, and they should be concerned and notate that. The facilities should be clean, and you should know what they do in an emergency and if they have a protocol as we do. In an emergency, if your cat were to get sick or have a problem, what are their concerns, or what is their procedure for handling that? What vet do they take them to if they're not at a veterinarian?