Are you an experienced sales or customer service professional seeking a career change?
Are you looking for an opportunity to make a meaningful impact for small business owners and pets?
Are you seeking an organization with a high-performance culture and excellent earning potential? Look no further!
About Us
We are a premier platform to improve pet health – connecting pet parents with quality veterinarians and proven pet care advice from DVMs. Our mission is to create better pet health by providing a platform that educates and unites pet owners and veterinarians.
Our team works to engage veterinarians and empower them to be better business owners by providing them with digital marketing strategies and resources. We do this through industry events, ownership symposiums, speaking engagements, marketing consultations, and professional services such as websites, social media management, reputation management, strategic coaching, content creation, and many other direct solutions for our clients.
We're the highest-performing digital marketing company in the veterinary industry. We achieve these results because we have invested the time, talent and resources to develop programs based on the real needs and behavior of today's consumer. Veterinary clients have changed. Engaging them requires a whole new approach to veterinary communications. GeniusVets makes it happen.
About the Role
- Serve as initial point of contact for potential customer via phone and email
- Initiate outbound calls and answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
- Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation
- Use omni-channel outreach and prospecting techniques to find prospects not listed in the CRM
- Follow up with booked appointments to confirm attendance
- Collaborate with our team of Veterinary Marketing Consults to ensure smooth handoff of qualified appointments
- Travel to Veterinary conventions nationwide and interact with the prospects you will be calling
- Assist veterinary practices in claiming their profiles on GeniusVets.com, ensuring they are engaged and well-informed
- Document and update customer interaction within customer relationship management (CRM) system
- Track and record all calls and sales progress in CRM
- Provide daily activity and results reports
- Attend daily and weekly meetings
- Consistently adhere to sales metrics and goals
You will be instrumental in laying the groundwork for our new call center team, with ample opportunity to grow your skills and role.
Success Metrics
- Total Outbound Calls
- Meetings Booked
- Show Rate for Meetings Booked
Requirements
To perform the job successfully, an individual should demonstrate the following competencies:
Sales experience or strong desire to begin a sales career
Proven results in selling and/or relationship building
Quick on your feet and are comfortable talking to both warm and cold leads
Excellent oral and written communication skills
Detail-oriented and can focus on the task at hand
PC literate with ability to learn a variety of software programs (including Hubspot and other company systems)
Strong time management/prioritization skills
Active listening skills with the ability to comprehend information presented and respond thoughtfully
Pay
- Base salary of $38,000 plus generous commission – potential to earn well over $50,000/year, with opportunities for advancement within our sales team
Perks & Benefits
- Excellent Medical, Dental, and Vision Insurance w/ generous employer contribution
- Voluntary STD, LTD, and Supplemental Life Insurance
- 401K
- Paid holidays, sick/wellness leave, and 10 days of vacation during the first year + more time accrued with tenure
- Technology Allowance to cover a computer and other tools necessary to do your best work
- You will be joining a FUN, high EQ, people-first culture, where you will work alongside some of the best people in the industry and have ample opportunity for mentorship and skills development
- You will be selling a product and working for a company that truly has an impact on small business owners and pet care
Location:
- This role is open to U.S-based applicants.
- This is primarily a work-from-home position, with occasional travel to conferences — on average, we travel about once every 1-2 months
Interested in joining our team? Apply here: https://forms.gle/koQs4r66UNfw5JCB6